Return & Refund Policy
Effective Date: September 25, 2025
At BarberCanada, we take pride in providing high-quality barber supplies and men’s grooming products. Due to the nature of our products, all sales are final for opened or used items.
Eligible Returns
Only unopened, sealed, and unused products are eligible for return.
Returns must be initiated within 7 days of delivery.
You must provide your proof of purchase (receipt or order confirmation).
Non-Returnable Items
Opened or used cosmetic, grooming, or hygiene products.
Items that are perishable or personal care products.
Tools, scissors, or electric devices once unboxed.
Any item marked as “Non-Returnable” on the product page.
Return Process
Contact our support team at sales@barbercanada.ca to request a return
You will receive instructions for shipping the item back. Customers are responsible for return shipping costs unless the return is due to our error.
Once we receive and inspect the returned item, a refund will be issued to the original payment method for the product cost only (shipping charges are non-refundable).
Exceptions & Notes
Products must be returned in their original packaging.
Refunds will not be issued for opened or used items.
We reserve the right to refuse any return that does not meet these conditions
